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How to book an appointment

 

Contact our switchboard number on 01443 672209 to book an appointment. The switchboard is open from 08:00 to 18:30 daily

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• URGENT cases will be assessed on the day.

• If your condition is non-urgent you can book to see a GP in advance, these are called routine appointments and are released 2 weeks in advance every midday.

• Appointments can be made up to 2 weeks in advance for GPs and 4 weeks for the nursing team.

• If you are calling to make a routine appointment for any of our teams, please avoid ringing at 08:00.

• You are welcome to be accompanied to any of your appointments by a friend/relative/carer.

• You will be offered a chaperone for all examinations.

• Remember that test results can only be given to the patient.

• You can book to have a telephone consultation with a doctor, please make our staff aware at time of booking.

• Occasionally due to bank holidays, staffing levels and times of increased demand routine appointments for the GP team maybe reduced.

• You can also book your routine appointments via email.

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How you can help us

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• Be on time for you appointment.

• Tell us if you need to cancel.

• Call for a home visit or urgent appointment before 10:30.

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Cancel an appointment

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It is important that you inform the reception staff if you are unable to attend your appointment. This will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

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Routine Med 3 (Sick notes)

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A sick note cannot be issued for the first 7 days of illness, this can be done on a self certification form available from your employer. These may take up to 10 days to be processed and can be backdated. You do not need a “fit note” or “signing off note” to go back to work.​​​​​​