We aim to offer and provide a high standard of health care for our patients.
Below is the complaints process that will be used to rectify any problems that you have.

 

The clinical and support staff at Cwm Gwyrdd Medical Centre aim to provide a good service. However, sometimes things do go wrong and you may want to complain or you may just want to tell us about your concerns or suggest improvements. We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned.

 

If you are not happy with any aspect of our services or treatment please contact the Practice Manager Louise Duck who will be happy to listen to your suggestions, feedback and complaints. email: practice.manager.w95295@wales.nhs.uk